Privacy
What we hold, and why.
Your club's app knows a lot about your golf. This page explains exactly what that means — in plain English, without the usual hedging.
Last updated 2 November 2026
Who holds your data
Birdie Republic is a white-label platform. Your club licenses it and puts its own name on it, which matters for a specific reason: your club decides what happens to your membership data, and we act on its instructions. In data-protection terms the club is the controller and Birdie Republic is its processor.
So if you want your data corrected, exported or deleted, your club can action it and we will carry it out. You can also come to us directly at info@birdierepublic.com and we will coordinate with the club.
Two things we hold in our own right, as controller: enquiries sent through the form on this website, and the accounts of club staff and coaches who use the platform to do their jobs.
This website
birdierepublic.com sets no cookies, runs no analytics and carries no advertising or tracking pixels. Nothing you do here is recorded or profiled.
If you submit the enquiry form we receive the name, club, email address and message you typed, so that we can reply. That is all it does.
The apps
There are four: the member app, the coach app, the club console and the public guest booking portal. What each holds depends on what you do with it.
| What | Why we have it |
|---|---|
| Name, email, phone | Identifying you to your club and contacting you about bookings and competitions. |
| Date of birth, address | Only where your club collects them as part of membership — age-category competitions, for instance. |
| Profile photo | Optional. You choose whether to set one. |
| Membership number and tier | Your standing at the club, and what you're entitled to book. |
| Handicap index, and your national golf union and CDH number where your club records them | Showing the right handicap, and letting your club match your record to its governing body. |
| Tee bookings and playing partners | Running the tee sheet. Partners you add can see that they are on the booking. |
| Scores, scorecards and competition entries | Scoring a round, attesting a playing partner's card, and producing leaderboards. |
| Lesson bookings and swing videos | Coaching. Covered in its own section below. |
| Payment records | What was paid, when and for what. Not your card details — see Payments. |
| Push notification token | Sending the notifications you've allowed. Turning notifications off in your phone's settings stops this. |
| Basic technical data | Which app version and device type, so that a crash can be diagnosed. We do not build advertising or behavioural profiles. |
What we deliberately do not collect: your location. No app on the platform asks for location access, so none of them can follow you around a course or anywhere else.
Camera, microphone and swing video
The member app asks for camera and microphone access for exactly one feature: recording your swing for coaching.
- The camera records the swing you choose to film. Nothing is recorded until you press record.
- The microphone is used to find the sound of the ball being struck, which is how the video is trimmed to the swing itself. It is the strike we are listening for, not speech.
Videos are held on our video hosting provider and served over links that only work for you and the coach you sent them to. Your coach sees the clips you send to them. Other members do not. You can delete a clip, and deleting it removes the video, not just the link to it.
Payments
Payments are handled by Stripe. Your card number, expiry and security code go straight to Stripe and are never seen by, or stored on, Birdie Republic's systems. We keep the record of the transaction — amount, date, what it was for — because your club needs it for its accounts.
Who else is involved
We use a small number of suppliers to run the platform. Each one only ever receives what it needs to do its job, and none of them may use your data for their own purposes.
| Supplier | What it does |
|---|---|
| Supabase | The database, sign-in and file storage behind every app. |
| Bunny.net | Hosting and delivering swing and lesson videos. |
| Stripe | Taking payments. |
| Resend | Sending the platform's email, including email sent from your club's own address. |
| Fly.io | Preparing video exports when one is requested. |
| Expo, Apple and Google | Delivering the apps and their push notifications. |
We do not sell personal data, and we do not share it with advertisers or data brokers. We will disclose data where the law requires it, and we will tell your club when that happens unless we are forbidden to.
Where your data is held
Our database, sign-in and file storage are hosted in Ireland, inside the European Economic Area. Some suppliers operate globally and may process data outside the UK and EEA; where they do, the transfer is covered by the UK's International Data Transfer Agreement or the European Commission's standard contractual clauses.
How long we keep it
- While you are a member — your account, bookings, scores and competition history are kept so your club can run your membership and your playing record stays intact.
- After you leave — your club decides. By default we keep the account for up to 12 months in case you rejoin, then delete it. Your club can ask us to delete it sooner.
- Swing and lesson videos — kept while the lesson they belong to exists, or until you or your coach delete them.
- Payment records — kept for seven years, because tax law requires it.
- Website enquiries — kept for up to 24 months, then deleted.
Your rights
Under UK and EU data protection law you can ask for a copy of your data, ask us to correct it, ask us to delete it, object to how we use it, or ask us to restrict our use of it while a question is resolved. Exercising any of these is free, and we will respond within one month.
Start with your club, or write to info@birdierepublic.com and we will route it. If you think we have got something wrong you can complain to the Information Commissioner's Office at ico.org.uk, though we would rather you gave us the chance to put it right first.
Children
Golf clubs have junior members, and the platform supports them. Where a member is under 16, the club collects that membership through a parent or guardian and is responsible for their consent. Juniors are not marketed to, and no profiling is carried out on any account.
Security
Access to club data is enforced in the database itself rather than only in the apps, so a member can only ever read their own club's records and their own membership within it. Data is encrypted in transit and at rest, and administrative access is limited to the people who need it.
Changes to this policy
If we change how the platform handles personal data we will update this page and change the date at the top. Where a change materially affects you, your club will be told so that it can tell its members.
Contact
Birdie Republic
info@birdierepublic.com
Mark anything about your own data for the attention of our data protection contact and it will be routed.